Privacy Policy

We collect information you give us directly and information collected automatically:

• Contact details you submit when booking an appointment — such as name, email address, phone number, and business name.
• Qualification answers you provide in our questionnaire — such as business type, decision-making role, approximate revenue range, lead sources, growth challenges, and marketing investment.
• Appointment details such as the date, time, and timezone you select.
• Technical data collected automatically, such as IP address, approximate location derived from it, browser and device type, pages viewed, and referring pages.

We do not intentionally collect sensitive personal information, and we ask that you not submit it through our forms.

• To schedule, confirm, reschedule, and prepare for your appointment.
• To understand your business needs before and during a strategy session.
• To respond to enquiries and communicate with you about our services.
• To operate, maintain, secure, and improve the website.
• To comply with applicable legal obligations.

Our website and the third-party tools embedded in it may use cookies, local storage, and similar technologies to keep the site functioning, remember your progress through the booking flow, and understand aggregate usage. You can block or delete cookies through your browser settings; some parts of the site, including the booking calendar, may not work correctly if you do. [PLACEHOLDER: list the specific analytics or advertising tools in use, e.g. Google Analytics or Meta Pixel, if any are enabled.]

Information you submit through the qualification questionnaire and booking calendar is treated as business lead information. It is stored in our customer relationship management system and used to contact you about your enquiry and the services you asked about. You may ask us to stop contacting you at any time using the details in the Contact section below.

Appointments are booked through an embedded scheduling widget. When you book, the contact details and appointment details you enter are submitted to our scheduling and CRM provider, which creates a contact record and calendar event, and may send you confirmation or reminder messages by email or SMS. Your questionnaire answers are attached to that same contact record so we can prepare for the call.

We rely on the following categories of third-party providers:

• GoHighLevel (HighLevel) — CRM, calendar, appointment scheduling, and email/SMS communications. Contact details, appointment details, and questionnaire answers are stored there.
• Website hosting and infrastructure providers — to serve and secure the website.
• Font and content delivery providers — to deliver web fonts and static assets.

These providers process information on our behalf under their own terms and privacy policies. We encourage you to review them.

We do not sell your personal information. We share it only:

• With service providers who process it on our behalf, as described above.
• Where required by law, legal process, or a valid governmental request.
• To protect our rights, safety, or property, or those of others.
• In connection with a business transaction such as a merger, acquisition, or asset sale.
• With your consent or at your direction.

We keep contact records, questionnaire answers, and appointment history for as long as needed for the purposes described in this policy, including maintaining a record of our business communications, and thereafter as required by applicable law. [PLACEHOLDER: specify a defined retention period if you operate to one.] You may request deletion as described below.

We use reasonable administrative and technical measures intended to protect the information we hold, and we rely on our service providers to do the same. No method of transmission or storage over the internet is completely secure, so we cannot guarantee absolute security.

Depending on where you live, you may have rights to request access to, correction of, or deletion of your personal information, to object to or restrict certain processing, or to receive a copy of your information. You can also:

• Unsubscribe from marketing emails using the link in any such email.
• Reply STOP to any SMS message to stop text communications.
• Contact us directly to ask us to update or delete your details.

To exercise a right, contact us using the details below. We may need to verify your identity before acting on a request.

Our website and services are intended for business owners and are not directed to children. We do not knowingly collect information from children.

Questions about this policy or your information? Contact FourthSync:

• Email: mohsin@getfourthsync.com
• Phone: (317) 316-8993

[PLACEHOLDER: mailing address, if you wish to publish one.]

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of the website after an update means you accept the revised policy.